bi888 Terms & Conditions
This page outlines all the terms, policies, and rules for using the bi888 platform. Everything from account registration to payments, bonuses, and responsible gaming is clearly stated here.
Introduction & Table of Contents
Welcome to bi888. These Terms & Conditions ("Terms") apply to the use of the bi888 platform and all its services. By accessing the platform or creating an account, you are considered to have fully read, understood, and agreed to comply with these Terms.
bi888 is an online casino and sports betting platform operated for users in Bangladesh. We ensure a safe and reliable environment through SSL encryption and fair play policies.
Table of Contents
- Introduction & Table of Contents
- Eligibility & Age Verification
- Account Registration & Management
- Deposit & Withdrawal Policy
- Bonus & Promotion Terms
- Gameplay & Betting Rules
- Prohibited Activities
- Responsible Gaming Policy
- Privacy & Data Protection
- Intellectual Property & License
- Limitation of Liability
- Account Suspension & Termination
- Amendments to Terms
- Contact
Eligibility & Age Verification
2.1 Minimum Age Requirement
To create an account on bi888 and use any of its services, you must be at least 21 years old. This platform is open only to those aged 21 and above. If any user creates an account by providing a false age, it will be closed immediately and all associated balances may be forfeited.
2.2 Geographic Eligibility
bi888 provides services primarily for users in Bangladesh. Use of the platform from any jurisdiction where online gaming is fully prohibited is strictly forbidden. It is the user's own responsibility to comply with local laws.
2.3 Identity Verification
bi888 may request identity verification documents at any time. Withdrawals may be delayed until verification is complete. If the required information to confirm your identity is not provided within the specified time, your account may be restricted.
Account Registration & Management
3.1 Single Account Rule
Each user may create only one account. Creating multiple accounts using the same person, household, IP address, or payment method is strictly prohibited. Violating this rule will result in permanent closure of all associated accounts.
3.2 Account Information Accuracy
All information provided at the time of registration must be accurate, complete, and kept up to date at all times. Any changes to your name, mobile number, or payment details must be reported to the support team immediately.
3.3 Password & Security
You are solely responsible for keeping your account login details private and secure. bi888 will never ask for your password via email, phone, or live chat. If you suspect that a third party has accessed your account, contact our support team immediately.
3.4 Account Transfer
bi888 accounts are non-transferable. Selling, renting, or allowing another person to use your account is strictly prohibited. If such activity is detected, the account will be closed immediately.
Deposit & Withdrawal Policy
bi888 supports Bangladesh's most popular mobile financial services for safe and convenient payments.
Minimum Deposit: ৳200 (per method) | Minimum Withdrawal: ৳800
4.1 Deposit Terms
All deposits must be made through mobile banking methods. The minimum deposit per method is ৳200. Deposits from third-party accounts are strictly prohibited — the deposit account and the bi888 account must be registered under the same person's name.
- Once a deposit is completed, the balance is added instantly.
- The correct reference number must be used when making a deposit.
- If a deposit is delayed, contact us via live chat.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. All withdrawals are generally processed within 5 to 30 minutes. Withdrawals can only be made to the same payment method used for the deposit, and it must be registered in your name.
- Withdrawals may be put on hold until identity verification is complete.
- If an active bonus is present, withdrawals cannot be made before the wagering requirement is met.
- In cases of suspicious activity, withdrawals may be delayed for review.
4.3 Currency
All transactions on bi888 are conducted in Bangladeshi Taka (BDT / ৳). There is no currency conversion facility on the platform.
Bonus & Promotion Terms
5.1 Welcome Bonus
bi888 offers new users a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example — depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000; depositing ৳22,000 gives you the maximum bonus of ৳10,000, bringing your total balance to ৳32,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount, applied to the bonus amount only (not deposit + bonus). Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before withdrawing winnings from the bonus.
- Wagering is calculated on the bonus amount only.
- Certain games may contribute less toward bonus wagering.
- The bonus balance cannot be withdrawn before the wagering requirement is met.
5.3 General Bonus Terms
Specific terms apply to each bonus offer. bi888 reserves the right to modify, suspend, or cancel any promotional offer at any time. If bonus abuse is detected, the bonus and related winnings may be forfeited.
5.4 VIP Program
bi888's VIP program has five levels: Bronze (weekly cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%), Platinum (up to 1.2%), and Diamond (up to 1.5%). You can move up to higher levels by staying regularly active. VIP benefits may change and are at bi888's discretion.
Gameplay & Betting Rules
6.1 Game Fairness
All games on bi888 operate on the basis of fair play principles. Casino game outcomes are determined by a Random Number Generator (RNG). In the event of a technical error, the relevant round may be considered void.
6.2 Sports Betting
Please read the relevant rules carefully before placing bets in sports betting markets. If an event is cancelled or postponed, the bet will be handled in accordance with bi888's policy. In the event of any dispute over a result, bi888's decision will be considered final.
6.3 Technical Issues
bi888 will not be held responsible for any losses caused by internet disconnection or technical errors. However, we are committed to resolving any cases where a correct payment was not made due to a server-side error.
Prohibited Activities
The following activities are strictly prohibited when using bi888:
7.1 Fraud & Deception
- Using false identities or documents.
- Using another person's account.
- Creating multiple accounts.
- Attempting hacking or unauthorized access.
7.2 Bonus Abuse
- Placing artificial bets to obtain bonuses.
- Coordinating in groups to abuse bonuses.
- Using multiple accounts to receive a single bonus.
7.3 Money Laundering
- Using funds from illegal sources in transactions.
- Conducting transactions on behalf of a third party.
- Conducting suspicious financial activities.
7.4 Technical Abuse
- Using bots, scripts, or automated software.
- Attempting to modify game code or software.
- Activities that place excessive load on the server.
Responsible Gaming Policy
8.1 Self-Control Tools
bi888 places the highest importance on responsible gaming. We provide users with the ability to set deposit limits, self-exclude, and review account activity. If you feel that gaming is having a negative impact on your life, contact our support team immediately.
8.2 Protection of Minors
Use of this platform is strictly prohibited for anyone under the age of 21. Parents and guardians are advised to use parental control software on their devices. Any account found to be operated by a minor will be closed immediately.
8.3 More Information
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy & Data Protection
9.1 Data Collection
bi888 collects users' personal information solely for the purposes of providing services, identity verification, and security. We keep all data secure using SSL encryption.
9.2 Data Sharing
Your personal information is not shared with third parties, except where required by legal obligations or regulatory authority directives. To learn more about our privacy practices, please read our Privacy Policy page.
Intellectual Property & License
All content on the bi888 platform — logos, graphics, text, software, and designs — are the intellectual property of bi888. Users are not permitted to copy, redistribute, modify, or use platform content for commercial purposes. bi888 grants users a limited license to access the platform for personal and non-commercial purposes only.
Limitation of Liability
11.1 Platform Liability
bi888 is not responsible for losses caused by technical errors, server outages, or third-party service failures. We reserve the right to temporarily suspend the service at any time for maintenance purposes.
11.2 User Liability
Any financial losses incurred through the use of the platform are entirely the responsibility of the user. Gaming is a form of entertainment — playing for the purpose of financial gain is not recommended.
Account Suspension & Termination
12.1 bi888's Rights
bi888 reserves the right to suspend or terminate any account without prior notice, particularly in cases of violation of these terms. Any legitimate balance is generally refunded, however it may be forfeited in cases of fraud or misuse.
12.2 User Rights
You may request the closure of your account at any time by contacting our support team. All wagering requirements must be met and any remaining balance must be withdrawn before the account is closed.
Amendments to Terms
bi888 reserves the right to modify these terms at any time. For significant changes, we will endeavour to provide notice via the platform or by email. Continued use of the platform after the revised terms have been published will be considered acceptance of the new terms.
Contact & Support
If you have any questions or need clarification about these terms, please contact the bi888 support team:
- 24/7 Live Chat Support — directly through the platform
- Email: [email protected]
Our support team provides assistance in both Bengali and English.